Three Crucial Team KPIs for Sustained Product Delivery
Three Crucial Team KPIs for Sustained Product Delivery
Overview
How can product development leaders stay informed about the pace and quality of work? This talk gives leaders and executives three crucial KPIs to monitor their organization’s health, decide when additional support is needed, and plan interventions that make measurable improvements.
Audiences
Executives, directors, mid-level managers, enterprise coaches and PMO executives
Key Objectives
Learn what KPIs to monitor, what they tell you, and why. Consider how to weigh KPI data against the team’s own insights Learn a five-step diagnostic process for finding the root of the problem and planning a successful change
Context
With limited time and information, executives and leaders at many levels often lack clear signals to inform their priorities. Which teams and direct reports need support, and for how long? This talk helps clarify this challenging space with rational approaches to cutting through the ambiguity.
Approach and Format
This talk is content-heavy with lots of ground to cover, combining exposition with brief illustrations and a canvas for applying the learning during and after the session.
Key Points
Importance of balancing KPIs and team insights
Tying your KPIs and your OKRs
Three steps for diagnosing root causes
2. Investigative interviews
3. Assessment - SWOT, maturity model, etc.
Three-part intervention plan
2. Plan 2-3 interventions for each problem, partnering with the principal players
3. Measure leading indicators of change.
Iterating the intervention plan
Sustaining the change
Presenter:
Chris Leonard, Business Agility Coach, Teacher, Speaker
Chris Leonard is a Nashville-based consultant and coach. A career that began in tour buses and stages has brought him to large enterprises and startups in healthcare, life sciences, retail, and defense. Through it all, Chris has distinguished himself as a builder of high-performing teams. He draws from a wide and growing body of knowledge to lead diverse initiatives and transformations. Recent work has spanned public health, omni-channel marketing, and AI-integrated compliance solutions. His practical insights in traditional, hybrid and agile methods will benefit leaders at any level and in any industry.
crsleonard@gmail.com | Nashville, Tennessee | https://www.linkedin.com/in/letshirechrisleonard/ | (615) 430-6594