Continuing our journey through the presentation series "The Full Cycle of Change Management," Part 4 focuses on a detailed exploration of the "Three Phases of Continuous Improvement" and its integration within the International Institute of Business Analysis (IIBA)'s Business Analysis Body of Knowledge (BABOK) and how the Industrial and Systems Engineers can use these tools also.

Recapping the insights from previous installments, Part 1 introduced the comprehensive framework of the 9 Models of the Full Cycle of Change Management, while Part 2 delved into the transformative potential of the Seven Attributes of Excellent Management. Part 3 shed light on the role of Design Thinking as a potent change driver. Building on this foundation, Part 4 now delves deeper into the dynamics of Continuous Improvement as a vital catalyst within the larger change management framework.

The presentation explores the harmonious relationship between the "Three Phases of Continuous Improvement" and the BABOK's principles and practices in business analysis. Each phase—Analysis, Problem Solving, and Implementation—correlates with specific aspects of the BABOK. The Analysis phase resonates with BABOK's focus on in-depth requirement analysis and understanding business needs. The Problem Solving phase mirrors BABOK's strategies for addressing challenges and proposing effective solutions. Lastly, the Implementation phase aligns with BABOK's emphasis on executing strategies and bringing proposed solutions to fruition.

By dissecting the synergy between Continuous Improvement and BABOK, this presentation equips business analysts and change practitioners with an integrative approach. Attendees will gain valuable insights into how the Three Phases of Continuous Improvement seamlessly integrate with BABOK's guidelines, enabling them to drive transformative change while upholding established industry standards. Through this cohesive synthesis, participants will be better prepared to navigate complex business landscapes, armed with a potent blend of proven methodologies and innovative thinking.

Craig A. Stevens

PMP, LSS MBB, Agile Related (IC-Agile Instructor, AEC, S(F/D/M/PO)C), Sales Related (SCT, SC(MS,MD,CS)-P, ACS)

Craig Stevens is a multifaceted professional who combines his passion for change and continuous improvement with his talents in art, writing, and teaching. He is an accomplished oil and acrylic painter (www.craigastevens.com). He is also an author of several books on management excellence (https://www.amazon.com/Craig-A-Stevens/e/B07ZQG2YJM/ref=dp_byline_cont_pop_book_1).

Craig has also worked as a consultant for over one hundred different organizations in various industries such as healthcare, agriculture, government, manufacturing, hospitality, scientific research, energy, real estate investing and construction, waste management and environmental restoration, and not-for-profits. He has supported and developed PMOs (and Change Management Organizations (CMOs)) where he implements change  Management, BA, and PM best practices.

He is the President Westbrook Stevens and president of the Institute of Industrial and Systems Engineers Nashville Chapter (including middle and East Tennessee) He is a captain in the Civil Air Patrol (USAF Ancillary) Search and Rescue.

Craig has experience in education and training, having taught graduate students in project management and optimization at the University of Tennessee’s Center for Advance Systems Research and Education. He has also delivered courses and workshops for Westbrook Stevens LLC, the American Management Association International (AMAI), Padgett Thompson, NASA, DOD, Agile Brains Consulting (ABC - CPrime) and VMEdu (ScrumStudy, PMStudy, 6sigmaStudy, MSSudy). His subjects include APM and TPM strategic implementation, innovation and R&D, operations management, change management, manufacturing management, strategic management, general management principles, systems management, statistics, customer service, engineering economy, and human factors engineering.